What to Do When You Need a Tow in Wichita or Andover
There you are, on Kellogg, and suddenly your car breaks down. Maybe you’re driving up Andover Rd. when a pothole as big as the Wichita ditch brings your vehicle to a complete stop. Or perhaps you’re returning to your car from shopping at Towne East Mall only to discover your vehicle just won’t start.
It’s just about inevitable that at some point in your life, some problem or another will leave you stranded. Fortunately, this is exactly what a tow service is meant for. But if you’ve never had a need to call a towing company before, you may be unsure of how it all works.
6 Tips to Getting Towed
- Find the number to call
- Ensure you are safe
- Call the towing company
- Remove any items you need (or value)
- Take photos
- Know where to go
1. What to Do First When You Need a Tow
The first thing you need to do will sound easy, but it is sometimes more difficult than you’d expect.
Having your car break down can be very stressful, especially if it happens in the middle of night or in the middle of a freezing Wichita winter. You may think the first step is to call a tow truck driver. Nope. The first step is to know the phone number of a tow truck driver.
When you suddenly find yourself stranded and stressed out, finding a towing company that can service you right away – and one that is reliable – may be difficult at this exact moment. The good news is that this often stressful first step to getting towed can be alleviated by something you can do right now. It’ll only take you a couple of minutes. Find a towing company and put their number in your phone now.
Go ahead. Stop reading this blog post so you can do that. We’ll wait. Or we can speed up the process by recommending a Wichita & Andover towing service that thousands have relied upon for decades. Ours!
If you are like thousands of people across Wichita, Andover and south central Kansas, you’ve relied upon the team at Collision Center of Andover for your vehicle work. Did you know our Andover auto body shop also offer a towing service? Your search to finding a reliable local towing company can stop right now with us! The number to get a tow 24 hours a day, 7 days a week to areas across Wichita, Andover, and surrounding communities is (316) 719-2100.
2. Safety Comes First
Does it seem wrong that this is the second item on the list? If you’ve already prepared for the possibility of a potential car break-down with putting a towing service company in your contacts, then this becomes the very first thing you do when a break-down occurs.
Make sure you are in a safe place. If your vehicle is on the road, get out of your vehicle and wait on the shoulder or curb. If your vehicle is stopped in the road and posing a danger, you should call 911 so the Wichita or Andover Police Department can come out and ensure your vehicle isn’t a danger on the road. While you wait for officer assistance, put yourself in a spot that’s off the road and a bit to the rear of your vehicle to stay safe from a potential accident.

3. Call a Wichita-area Towing Company
Now that you’ve ensured your own personal safety, call for a tow. You will need to provide them with where you are located. If you can’t be sure of your exact location, provide the main cross streets you are near and which direction you are from that intersection. If you have a smart phone with a mapping app, open that to see where you are.
4. Take Out the Items You Need (and/or Value)
Now you need to get ready for the tow truck driver. Gather up the items you need such as your purse or your wallet. Grab your phone, perhaps also your car charger. If it’s winter, be sure to get your coat, hat, gloves, or whatever you need to stay warm. If it’s summer, hopefully you have a water bottle or something to drink in your car.
You probably don’t know how long you will go without your car that’s suddenly broken down. So if there are any items you’ll need in the next couple of days that is in your vehicle (maybe that library book that’s due back soon), be sure to gather those items up.
Do you keep anything valuable in your vehicle? Maybe some emergency cash in your glove box? A rosary on your rear-view mirror? If you can gather those items, do it. It’s not worth worrying about anything you deem valuable. Plus, this might precisely be the time when you need that extra cash and rosary.
WARNING: If you are in a position where you can’t wait inside your vehicle safely, you may want to avoid this step altogether. It’s not worth risking your life to save your wallet.
5. Take photos
In many vehicle break-down situations, this may not be needed. For example, there is probably no reason to get pictures of your dead car in the mall parking lot (unless that’s the sort of thing you want to Snapchat).
When should you take photos? If you believe someone else is to blame for your break-down, you will want photos to help prove your case. Hit a giant pothole on North Oliver? It’s possible the City of Wichita is liable for not repairing the pothole earlier and may cover the repair expense. So take photos of that massive street hole.
Another reason to take photos is for the repairs you will need. By sending those photos to local repair shops, you may be able to get estimates allowing you to shop around. We at Collision Center of Andover provide these estimates and offer a way for you to upload photos of your damaged vehicle to get a repair quote quickly.
6. Know Where You are Going
After dealing with a break-down and waiting for a tow, you are probably ready to just be home. But, unfortunately, you’ve got some arrangements to make.
What needs to happen to your car? And where is that? The tow truck driver is going to need to know where you want to tow it. Perhaps you have an auto repair shop in town you trust. If not, then you’ve got a limited time to determine where you want to go.
While you may know that Collision Center of Andover handles auto body repair, we also can handle more general vehicle repairs to get your car or truck back up and running. If you call our towing service, they can take you to our shop. However, it’s not required. Our towing service will take you to any vehicle repair shop of your choosing in Wichita or Andover.
Get Trusted Towing Service from Collision Center of Andover
We have you covered! Collision Center of Andover provides towing services to anyone in Butler Counter and the greater Wichita and Andover areas. Our towing service will bring you right into our shop or to any destination or shop of your choice. Call for a tow at (316) 719-2100. We are available 24 hours a day!
Minor Fender Bender Damage or Hidden Issues?
/0 Comments/in Blog /by admin7 Common Ways a Small Car Accident Can Cause Big Problems
It happens to just about all of us. We run over a curb, tap a pole in the parking lot, hit a deer, or even lightly bump into another car. When a little accident happens and you go check out the extent of the fender bender damage, you are likely to find some dents and scratches. While it’s never great to realize your vehicle has been damaged, it’s likely a relief to find out it’s minor. It may seem that your small fender bender didn’t create any significant damage.
But did it?
Why are fender benders sometimes big problems? Because many people don’t see or underestimate the damage, and then they simply ignore it.
Let’s say a person has a minor accident that appears to have left behind a few scratches. So they decide their vehicle doesn’t need to go to the auto repair shop. But in reality, the vehicle did suffer damage beyond the paint. And, being left ignored, this damage gets worse and causes even bigger problems for your vehicle.
Leaving fender bender damage ignored for too long is the wrong thing to do. What could have been a small and inexpensive repair can quickly turn into a major, costly problem.
What To Look For
A fender bender can cause a surprising amount of damage to your car. A lot of these problems are immediately evident. But days or weeks (or even months) after some slight run-in, you may discover something is definitely not right with your vehicle. Here is a list of just some of the problems that can be caused by even the smallest of fender benders.
Your car’s bumper is designed to best protect your vehicle from damage when it runs into another vehicle’s bumper. But take a look at the different types and sizes of vehicles out there – from Smart Cars to Hummers – and you’ll see bumpers don’t always line up with each other. Bumpers do a bigger job these days. Not only is your vehicle’s bumper supposed to absorb a relatively minor impact, it’s also housing several important sensors. And they’re not just in the bumper
There are sensors on parts of your vehicle that could easily be impacted by a minor impact. These are the sensors that give you such assistance as your blind spot warning and cruise control information. You may have a minor fender bender one day to discover a week later that a lot of those high-tech components in your vehicle no longer work.
Sometimes a small accident can create a shift in your vehicle’s alignment. The impact may have put, even slightly, your wheels or suspension out of place. A slight amount of change can create large problems over time, if left ignored. Your vehicle could have suffered structural damage from what seemed like a slight accident. That damage may be too minor to notice with a simple visual inspection, but structural problems could leave your vehicle less able to handle the impact of a future crash.
There are a lot of electrical components inside your vehicle. Even a minor fender bender could loosen some wires. Days or weeks after a small accident, you could suddenly find yourself with an electrical short somewhere in your car. Perhaps your power windows are stuck open or your locks are malfunctioning.
The air conditioner in vehicles is typically mounted in the front. An accident that affects the front of your vehicle could impact the AC. Over time, the condenser could leak refrigerant which will leave you in a hot car.But it could be worse than that. A damaged or broken radiator will likely leak coolant. Pretty soon you can find out that your engine is overheating.
Did you vehicle suffer a little scratch or rubbed off paint? Even this is likely to lead to bigger problems down the road. The underlying metal may now be exposed to the elements, causing it to rust.
A tiny chip or crack in your windshield is almost guaranteed to grow. And with it, the cost to fix it. Once you notice even a tiny crack in your windshield, you will want to get that replaced.
Well, the safest answer is that you should head to a mechanic after any run-in where you notice any possible damage. If you were jarred by some impact or bump, it’s always best to have a professional mechanic check under the hood and elsewhere along your vehicle to ensure everything is fine.
Best case scenario: you leave paying a minimal fee for the inspection with nothing wrong. Even better, you take it to our experienced auto body mechanics at Collision Center where we do NOT charge a fee if we find nothing wrong. Next best case scenario: an auto repair technician finds something relatively minor wrong that they can fix easily and cheaply. With this small problem fixed, you’ve avoided being suddenly surprised by a major problem down the road.
At Collision Center of Andover, we’re the team of qualified auto body shop technicians in south central Kansas to handle everything from cosmetic damage to suspension work. From chips in your windshield, dents in your hood to full line collision repair, everything is handled in our state-of-the-art auto body shop. We’ve been servicing vehicles for people in Wichita, Andover and surrounding communities since 2006. Give us a call at (316) 733-9310.
6 Tips for Getting Towed
/0 Comments/in General /by adminWhat to Do When You Need a Tow in Wichita or Andover
It’s just about inevitable that at some point in your life, some problem or another will leave you stranded. Fortunately, this is exactly what a tow service is meant for. But if you’ve never had a need to call a towing company before, you may be unsure of how it all works.
6 Tips to Getting Towed
1. What to Do First When You Need a Tow
The first thing you need to do will sound easy, but it is sometimes more difficult than you’d expect.
When you suddenly find yourself stranded and stressed out, finding a towing company that can service you right away – and one that is reliable – may be difficult at this exact moment. The good news is that this often stressful first step to getting towed can be alleviated by something you can do right now. It’ll only take you a couple of minutes. Find a towing company and put their number in your phone now.
Go ahead. Stop reading this blog post so you can do that. We’ll wait. Or we can speed up the process by recommending a Wichita & Andover towing service that thousands have relied upon for decades. Ours!
If you are like thousands of people across Wichita, Andover and south central Kansas, you’ve relied upon the team at Collision Center of Andover for your vehicle work. Did you know our Andover auto body shop also offer a towing service? Your search to finding a reliable local towing company can stop right now with us! The number to get a tow 24 hours a day, 7 days a week to areas across Wichita, Andover, and surrounding communities is (316) 719-2100.
2. Safety Comes First
Does it seem wrong that this is the second item on the list? If you’ve already prepared for the possibility of a potential car break-down with putting a towing service company in your contacts, then this becomes the very first thing you do when a break-down occurs.
Make sure you are in a safe place. If your vehicle is on the road, get out of your vehicle and wait on the shoulder or curb. If your vehicle is stopped in the road and posing a danger, you should call 911 so the Wichita or Andover Police Department can come out and ensure your vehicle isn’t a danger on the road. While you wait for officer assistance, put yourself in a spot that’s off the road and a bit to the rear of your vehicle to stay safe from a potential accident.
3. Call a Wichita-area Towing Company
Now that you’ve ensured your own personal safety, call for a tow. You will need to provide them with where you are located. If you can’t be sure of your exact location, provide the main cross streets you are near and which direction you are from that intersection. If you have a smart phone with a mapping app, open that to see where you are.
4. Take Out the Items You Need (and/or Value)
Now you need to get ready for the tow truck driver. Gather up the items you need such as your purse or your wallet. Grab your phone, perhaps also your car charger. If it’s winter, be sure to get your coat, hat, gloves, or whatever you need to stay warm. If it’s summer, hopefully you have a water bottle or something to drink in your car.
You probably don’t know how long you will go without your car that’s suddenly broken down. So if there are any items you’ll need in the next couple of days that is in your vehicle (maybe that library book that’s due back soon), be sure to gather those items up.
Do you keep anything valuable in your vehicle? Maybe some emergency cash in your glove box? A rosary on your rear-view mirror? If you can gather those items, do it. It’s not worth worrying about anything you deem valuable. Plus, this might precisely be the time when you need that extra cash and rosary.
WARNING: If you are in a position where you can’t wait inside your vehicle safely, you may want to avoid this step altogether. It’s not worth risking your life to save your wallet.
5. Take photos
In many vehicle break-down situations, this may not be needed. For example, there is probably no reason to get pictures of your dead car in the mall parking lot (unless that’s the sort of thing you want to Snapchat).
When should you take photos? If you believe someone else is to blame for your break-down, you will want photos to help prove your case. Hit a giant pothole on North Oliver? It’s possible the City of Wichita is liable for not repairing the pothole earlier and may cover the repair expense. So take photos of that massive street hole.
Another reason to take photos is for the repairs you will need. By sending those photos to local repair shops, you may be able to get estimates allowing you to shop around. We at Collision Center of Andover provide these estimates and offer a way for you to upload photos of your damaged vehicle to get a repair quote quickly.
6. Know Where You are Going
What needs to happen to your car? And where is that? The tow truck driver is going to need to know where you want to tow it. Perhaps you have an auto repair shop in town you trust. If not, then you’ve got a limited time to determine where you want to go.
While you may know that Collision Center of Andover handles auto body repair, we also can handle more general vehicle repairs to get your car or truck back up and running. If you call our towing service, they can take you to our shop. However, it’s not required. Our towing service will take you to any vehicle repair shop of your choosing in Wichita or Andover.
Get Trusted Towing Service from Collision Center of Andover
Overcharging a Car Battery
/0 Comments/in Blog /by admin5 Causes That Can Make it Overcharge
While many of us have had to deal with the occurrence of a dead battery and the resulting problems of a car not starting, the opposite situation – having a battery with TOO MUCH charge – can result in big issues of its own and even lead to bigger problems then when dealing with a dead battery.
Not understanding much about a car’s battery and attempting to charge it by yourself is one reason why a vehicle’s battery could be damaged from being overcharged. Fortunately, this is a problem that is easy to prevent. And even if costs are involved, they are typically minor, especially if you’re able to prevent a slightly overcharged battery from getting worse.
5 Reasons Why a Car’s Battery Can Become Overcharged
1. Not Knowing how to use a Vehicle Charger
When you find out that your car won’t start and suspect it’s because of a dead battery, deciding to charge it seems like an obvious solution. Whether you have a charger yourself or you are relying upon a neighbor or friend to help you out, you will want to make sure that whoever is doing the charging knows what they are doing. It is a relatively simple fix that anyone can do as long as they have the basic information on how to properly do it. Leaving the battery on a charger for too long can overcharge it.
2. Faulty Battery Chargers

Even if the person who is charging your vehicle is knowledgeable and experienced, if you’re dealing with a defective battery charger, this itself could cause your vehicle to overcharge. Problems from a faulty battery charger is an easy thing to avoid. Testing your battery charger before using it to charge your car’s battery will let you know if it’s not working properly.
To test your car battery charger, plug it in without a battery in it. Put a multimeter across it that is set to the 20V DC range. A working charger should measure at about 13V.
3. A Faulty Alternator
The problem might actually be with your vehicle’s alternator. A broken alternator will stop creating electricity for the battery. But if a wrong or faulty alternator is placed into your vehicle, it could create too much charge for your car’s battery and cause it to be overcharged.
Some signs you are dealing with a bad alternator include:
4. Problems with the Voltage Regulator
A voltage regulator is a part that works with your alternator to regulate the amount of voltage the alternator produces. It works to keep a steady flow of voltage to the battery, and so you can imagine that if it isn’t working as it should and is sending too much voltage, that could cause your car’s battery to overcharge. Replacing your voltage regular is relatively easy and inexpensive.
5. Heat
Hot weather can make overcharged battery issues worse. The time of year when your battery is getting overcharged could determine how much damage that could cause. An overcharged battery in the summer may result in bigger and more costly problems.
What Happens when you Overcharge a Battery?
A problem worse than that, but still not an expensive nor hard one to solve, is when overcharging causes your battery to completely stop working. While this is, of course, not a great situation to be in, it is still something relatively easy and affordable to fix.
The biggest danger from overcharged batteries comes from the gases and substances inside the battery, commonly known as battery acid. Overcharging the battery could cause the internal water and sulfuric acid to mix and boil. The result of this could be a battery melting, swelling up and/or leaking. And depending on the age of your battery, this could even result in your battery exploding. This risk is greater for newer batteries because they are sealed, compared to some of the older batteries that are vented.
Alternative Tool to a Battery Charger
Instead of using a battery charger, you could opt for a battery maintainer. These maintainers are devices similar to battery chargers, but they operate in a different way. Battery maintainers supply a small amount of electricity to your battery over a longer period. However these may not be feasible to use on a car you need to drive every day. These are ideal for vehicles that you do not use regularly, such as one that is kept in storage over the long Kansas winters.
What Happens When You Can’t Fix Your Car’s Battery Problem?
Call us at (316) 733-9310! At Collision Center of Andover, we can accurately diagnose whatever problem your car is having and make sure whatever is needed – a new battery, alternator, voltage regulator – will be quickly installed by our team of skilled car technicians. We are conveniently located on Andover Road just minutes outside of Wichita.
Windshield Chip Repair
/0 Comments/in General /by adminKeeping Little Chips & Cracks from becoming Big Repairs
Here in Kansas, we are at risk of suffering a crack or ding to our windshield during any time of year. From being parked outside during a large hailstorm in the spring to just following a construction vehicle along Kellogg in Wichita, people come into our Andover auto shop all year round with a variety of auto glass damage.
When to get a windshield chip repaired?
A little chip or crack on your windshield may be annoying, but not an impairment to your driving. You may be tempted to delay getting your vehicle’s glass repaired later. But how long can you safely wait to fix a little chip in your window before getting it fixed? There really is no good length of time to wait to repair a broken windshield, no matter how minor the damage is. The fact is, the smallest ding in your window or windshield is at risk of turning into a large crack at any time. Waiting to fix a little windshield chip could cost you more in the long run.
What’s the cost of fixing a chipped windshield?
If you have a chip less than a half inch big or a crack that can be completely covered by your hand, these damages probably require minor repairs and will not be very expensive. Here at our auto shop in Andover just minutes from Wichita, we often can repair minor chips and cracks in less than an hour.
The cost and repair time increase if the damage is not as minor as you think. If there are 4 or more chips or cracks on the glass, if the damage is located at the ends of the windshield, or if your windshield is covered with tiny divots, then you may need to have the entire windshield replaced.
Finding out if we can fix it and how much it will cost is free. Here at Collision Center of Andover, we do not charge for a repair quote. Feel free to bring your vehicle to our auto shop at 948 N. Andover Rd, just a few minutes outside of Wichita. Or you can use our online repair quote form to submit a description and a photo of your car’s damage to help us get started on your repair quote.

What could cause a small windshield chip to become worse?
Think you can just try to drive more carefully to keep the little crack from getting worse? You are taking a big gamble. The truth is, there is really no way for you to avoid a little chip in your glass before that minor damage becomes a crack that reaches across your whole windshield.
What can cause a chip or small crack to spread?
Beyond those above situations that could occur while you’re on the road, elements in nature could also contribute to making a little problem much bigger and more expensive for you. Your windshield experiencing sudden temperature changes could cause the chip or crack to get worse. Some ways to avoid these big temperature swings affecting your windshield, do not park in direct sunlight and avoid using your window defroster until you get the damage fixed. In addition to temperature, leaving a window chip exposed can cause dirt to get into the tiny cracks, making it possibly harder to repair later. Even something relatively small that drops from a tree like an acorn or nut could be enough of an impact to make your small chip become a large crack in your windshield.
How to stop a windshield crack from spreading
The best thing to do is to get the damage fixed right away. But if you can’t get it into a shop immediately, there are some simply DIY steps you can take to prevent the damage from getting worse. One easy measure is to apply superglue or clear nail polish to the chip. You will first want to completely clean the windshield and damaged area. Then fill the crack with the glue or polish. Once it’s dry, put a piece of clear packing tape over it to keep dirt from getting into the crack.
Are there laws against windshield damage?
Kansas law states that you cannot have damage to your front windshield or windows that present a substantial obstruction to the driver’s view of the roads. What size of damage is considered substantial? The law isn’t exact, but it’s probably not something you want to leave up to the officer who decided to pull you over. It will be up to that officer’s judgement on whether the chips or cracks in any of your vehicle’s glass are in violation of state law.
Federal law is a bit more specific on how much windshield damage is illegal to have on an operating vehicle. It’s against the law to have cracks that intersect with each other. And it’s illegal to have glass chips ¾ of an inch wide or larger within 3 inches of any other damage.
Breaking the Kansas state laws on vehicle window and windshield damage could result in a fine of $45.00. Although subsequent offenses within a couple years’ time will increase the amount you are fined.
Can you fix your car’s window yourself?
Possibly. There are DIY windshield kits available for consumers to use. Before deciding to take on this job yourself, you will want to consider a few things:
Beyond windshield, Collision Center of Andover can handle all your auto glass repair & replacement, including rear windshield and door windows. Minor cracks and chips can be fixed very quickly, often in less than an hour. And depending on your insurance coverage, the window chip repair may be at no cost to you. Call us today and let us know how we can help – (316) 733-9310.
When Will My Car be Ready? 9 Things that Can Slow Down Repairs
/0 Comments/in General /by adminFrom Estimate to Fixed: Factors determining how long your car will be in the shop
Having been the premiere auto body shop for Andover and Wichita since 2006, Collision Center of Andover are experts at putting your damaged car back to the way it was. Not only do our experienced car technicians know how to get the job done, we know how long this process can be expected to take AND all the factors that cause delays in getting your vehicle fixed as soon as possible.
The 1 question our customers ask the most: When will my car be ready?
So, what’s the answer? When will we get your vehicle done?
We wish we could give you an exact answer. But the fact is, we can’t. And believe us, we really, really wish we could. The simple fact is we just don’t know. It almost pains us to tell you that. With a team of car guys with decades of experience fixing cars day in and day out (heck, Jeff alone has nearly 30 years’ experience!), you would think we would be the local auto body shop to know this answer.
There is a good reason why we can’t predict with 100% accuracy how long it will take for us to repair your car. Actually, there are 9 reasons. And many of those reasons are outside the control of our technicians and repair shop, at least until we learn how to control mother nature.
9 Factors that Determine Auto Repair Time
Is it a nice spring day, or is it the day after central Kansas’ first ice storm of the winter season? If our area’s first mix of ice and sleet covered roads from Andover to Goddard, there are likely hundreds (or more) of other people across the Wichita area who are taking their car or truck to the repair shop at the same time as you. While we want to get to work on your car right away, you may be waiting in line… at ANY repair shop across the area.
Depending on your answer, this could be the most substantial delay to work getting done. We have great experience in the entire process, and that includes working with insurance companies to avoid delays. But the truth is, each insurance company operates differently. While Collision Center technicians can get started without any delay when certain insurance companies are involved, other insurance companies may require an extensive approval process, taking days or every several weeks! While we can’t control how long some insurance companies will take to allow us to get your car repair started, you can trust Collision Center of Andover to do what it takes to help insurance companies expedite their process whenever we can.
Once we get the insurance approval, we can get straight to work on repairing your vehicle. That often starts with us tearing down your vehicle. This is where new issues can arise. It’s very possible that while we are getting a closer look inside your vehicle, we will find additional damage that wasn’t visible until AFTER we took it apart. If that happens, we will work quick to handle any new orders for parts or any further coordination with the insurance company.
There are times when a repair job will require work to be done by the dealership. This may be because of insurance requirements or warranty specifications. In any case, taking your car to a dealership means the repair is temporarily out of our hands. Just as we effort to expedite work with insurance companies, we are quick to work closely with your dealership to avoid any unnecessary delays. Once they can get their part of the work done, we are ready to take over.
Even if Kansas isn’t currently dealing with bad weather, a storm in our neighboring states could still affect how long it will take your car to get done. Fortunately, many parts are available here in the Wichita area. But sometimes parts needed for repairs come from outside Kansas, such as from Denver, Oklahoma or Texas. Usually when we need to order parts, we can have them on hand in a day. But as we’ve seen happen, roads like I-70 are prone to be shut down during and after a big snow storm and can delay how soon your parts get to us.
If you’re driving a foreign car or some other less common vehicle, we may need to order parts that could take a while to get delivered to us. But if you drive a Ford, Chevy, Honda or other common vehicle on our roads, delays for parts are usually minimal, if at all. Also, if your car is rather old (more than 10 years), it may require parts that aren’t as common and quick to receive. And having a vehicle that isn’t being manufactured anymore (like an Oldsmobile or Saturn) could also mean a delay in getting your car’s parts.
The more technology your vehicle has, the more there is for us to fix. Nowadays, there are some cars with sensors everywhere. So that little dent on your bumper that used to be a quick fix to smooth out, now comes with the complication of us needing to address all the technology that has been installed into that bumper.
If it has, and your vehicle’s repair job is going to require painting, that could add time. Paint dries slowly in humid conditions. Although we are so close to being done at this point, it is possible rainy conditions mean one more day of waiting for you.
Because we are going to make sure that your car is put back to the way it was before the accident, we take care of all the details. From the air bag light to the trim pieces – for every little issue that could be broken or affected by the wreck, we check it and we fix it.
When can we Guarantee a Delivery Date?
While we may not be able to give you an exact answer when you first bring your vehicle in for repairs, after the vehicle is inspected and parts are sourced, we can give you a delivery date. We will contact you immediately after repairs are done and our quality inspection is complete. Preference of being contacted by phone, email or text communication can be requested when you drop off your vehicle.
We Have a Habit of Delivering on Time
We pride ourselves on excellent customer service, and that is why you will see on Google that we are filled with 5-star reviews! In fact, many of those glowing reviews thank us for doing excellent work in the time we estimated it would take. Here are just a sample of recent reviews from Collision Center of Andover customers extremely satisfied with their wait time and repair work.